Frequently Asked Questions
Commonly Asked Questions
Can I claim on my private health insurance?
Yes. All 3 practices are equipped with HICAPS and EFTPOS facilities and your private health rebate can be claimed on the day. (Please note rebates are dependent on your private health insurer and your level of cover. For more information please contact your Private Health Provider). Full payment is required on the day of your treatment.
What can I expect in my initial consultation?
Your Physiotherapist will ask you questions relating to your condition as well as conduct a thorough Physical assessment to determine the cause of your pain or movement dysfunction, as well as to develop goals relevant to you, and design a treatment plan to help you move better, feel great and enjoy life.
What should I bring to my appointment?
Please bring along, any relevant documents such as referrals, letters, reports from relevant x-rays or scans. Also, come wearing comfortable clothing that will allow access to the area requiring treatment, while still allowing modesty.
How long are the appointments?
Your initial consultation is 40 minutes in duration. This allows ample time for your Physiotherapist to conduct a thorough assessment to determine your needs and prepare a treatment plan in consultation with you, so you get the most out of your treatment. Please arrive 10 minutes early for your initial consultation so that you can complete the necessary paperwork without eating into your treatment time.
All subsequent consultations are 20 minutes unless, you require an extended consultation. Your Physiotherapist will advise you on this.
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